Shipping Policy for Captivating Conversation Starters
At Captivating Conversation Starters, we are committed to ensuring your shopping experience is smooth and hassle-free. Please take a moment to review our shipping policy below.
Processing Time
All orders are processed within 1-3 business days after receiving your order confirmation. Please note that we do not process or ship orders on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Should there be any significant delay in the shipment of your order, we will contact you via email.
Domestic Shipping
We offer domestic shipping within the United States. Shipping rates and delivery estimates based on your location and the shipping method selected.
Estimated delivery times for domestic orders:
Standard Shipping: 3-7 business days
Expedited Shipping: 2-4 business days
Please note: Delivery times are estimates and may vary depending on carrier and location.
International Shipping
We ship internationally to select countries. Shipping fees and delivery times will be calculated at checkout based on the destination and the shipping method chosen.
Please be aware that international orders may be subject to customs, duties, and taxes which are not included in the shipping cost and are the responsibility of the buyer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your package.
Shipping Carriers
We use reliable shipping carriers such as USPS, UPS, FedEx, and DHL for both domestic and international deliveries. The specific carrier will be determined based on your location and selected shipping method.
Shipping to P.O. Boxes and APO/FPO Addresses
We ship to P.O. Boxes and APO/FPO addresses. However, please note that delivery times may vary depending on the location.
Shipping Delays
While we strive to meet all shipping deadlines, there may be occasional delays due to unforeseen circumstances (e.g., weather conditions, postal service disruptions). We are not responsible for shipping delays that are beyond our control.
Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us immediately at contactus@captivatingconversationsstarters.com. We will work with you to resolve the issue as quickly as possible.
Returns & Exchanges
For information about returns and exchanges, please visit our Return and Refund Policy page.
Contact Us
If you have any questions or concerns about our shipping policy, please donโt hesitate to contact us at contactus@captivatingconversationsstarters.com.
Address for returns:
601 Country Club Drive, Greenville, NC
We appreciate your business and look forward to providing you with captivating products that spark conversation!
